Privacy Policy

1. Introduction

WOLK INTERNATIONAL LIMITED ("WOLK", "we", "us", or "our"), a company registered in England and Wales (Company No. 13251117) with its registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, company name, phone number, and any other information you voluntarily provide via our contact form or direct communication.
• Usage Data: Information about how you interact with our website, including IP address, browser type, pages visited, time spent on pages, and referring website.
• Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more details.

3. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide our services
• Communicate with you about projects, proposals, and service updates
• Improve our website and services
• Comply with legal obligations
• Detect and prevent fraud or abuse

4. Legal Basis for Processing (GDPR)

Under the UK GDPR and the Data Protection Act 2018, we process your personal data based on:

• Consent: Where you have given explicit consent for us to process your data (e.g., submitting a contact form).
• Legitimate Interest: Where processing is necessary for our legitimate business interests, such as improving our services.
• Contractual Necessity: Where processing is necessary to perform a contract with you.
• Legal Obligation: Where we are required by law to process your data.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

• Service providers: Third-party providers who assist us in operating our business (e.g., hosting, analytics, email services), subject to appropriate data processing agreements.
• Legal requirements: When required by law, regulation, or legal process.
• Business transfers: In connection with any merger, acquisition, or sale of company assets.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. Contact form enquiries are typically retained for up to 24 months unless a longer retention period is required for ongoing business relationships.

7. Your Rights

Under applicable data protection laws, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Request data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at hello@wolkdigital.com.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. International Transfers

Your data may be transferred to and processed in countries outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place in accordance with applicable data protection laws, including standard contractual clauses or adequacy decisions.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

12. Supervisory Authority

If you are not satisfied with our response to any complaint or believe our processing of your data does not comply with data protection law, you can make a complaint to the Information Commissioner's Office (ICO) at www.ico.org.uk.